privacy policy

privacy policy

GENERAL

This is the privacy policy of Trillium Innovation.
The Company understands and respects the importance of your privacy and visitors to our website can be assured that the protection of privacy is given the highest possible priority. The Company only obtains personal information from you when we ask for it and you provide it to us i.e. when you share your personal information for your registration on the Website. Please read on to understand how we use the information you give us before using the Company’s web pages. Please note use of the Company’s web pages and Services is conditional upon you agreeing to be bound by this Privacy Policy

INFORMATION COLLECTED BY Trillium Innovation

i. Information required to be disclosed by you

Your personal information is collected when you avail Services by making a booking from our website by completing the online Registration Process on our website.
When you visit our Web pages you are free to remain anonymous. However, in order to communicate with us, it is necessary for you to disclose personal information. We only collect the personal information which you disclose to us, such as when you place a booking online. If you do not provide your personal information, we may be unable to fulfill your booking or purchase. No other collections of personal information will occur without your consent.

ii. Information collected through Technology

We may, from time to time, use ‘cookies’ to store your preferences, record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages visited by our customers in order to help us to continue improving our services.

‘Cookies’ are pieces of information that our Web page transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer is identified.

There are two types of cookies:

1. Session cookies

These are used to maintain something called session state. Session cookies are required for the website to function but are not used in any way to identify you personally. Session cookies, as the name implies, last for a session only and are automatically deleted from your hard drive at the end of a session.

2. Permanent cookies

When you visit our website, a permanent cookie is assigned on the hard drive of your computer. You can view these by looking in the cookies directory of your browser installation. As the name implies, permanent cookies last for a long time and each time you visit our website you send us a copy of them allowing us to identify you from visit to visit. The aim is to enhance your experience whilst on the website.

Cookies do not contain any Personal Information for example, your name, address, email address, or telephone number, but simply a unique identification number that identifies your computer to us.

COLLECTION, USE AND PROTECTION OF PERSONAL INFORMATION

The personal information and data requested by the Company and provided by you to the Company is necessary for the purposes described in this policy and failure to provide it may lead the Company to be unable to contact you or manage your requests.
The Company reserves the right not to respond or process requests that do not include all the information and data that is requested from you.
The purposes for which your information and data may be used by the Company is as follows:
(a) to manage the contractual relationship with you and ensure the provision of the contracted services, which includes both the management/processing of booking and services offered by the Company as well as the service quality, billing, collection and withdrawal of the same.
(b) to inform you of any confirmation and/or alteration on the bookings made via the website as well as sending you any other notifications that you might have specifically requested in connection with the contracted services, including by electronic means.
(c) to manage and process any legal claims, out-of-court claims and insurance claims received by the Company in relation to you.
(d) to conduct surveys and market studies to know the quality of our services.
Company has appropriate policies and has put into place technical measures to safeguard and protect your personal information and data against illegal or unauthorized access, loss or accidental destruction, damage, use and illegal or unauthorized disclosure.
We will also take all reasonable precautions to ensure that our staff and employees who have access to your personal information and data have received adequate training.
Please note that any transmission of data through internet is not completely secure and, as such, must be carried out at your own risk. Although we will do our best to protect your personal information and data, we cannot guarantee the security of the personal data transmitted through this Website. Therefore, we will not be held responsible for events arising from unauthorized access to your personal information.

CORRECTNESS OF INFORMATION

By providing the Company with your personal information and data, you guarantee the veracity of the same and accept that the Company may periodically request the review and update of personal information and data that you keep.
On this Website, you can find information that may be useful in order to learn about the services offered by the Company. In this sense, the Company will only request you and, therefore, will process the necessary information and data to provide you with the services you contracted or to be able to initiate and maintain a commercial and/or contractual relationship with you.

CHANGES TO PRIVACY POLICY

The Company reserves the right, at its sole discretion and at any time, to make changes to this Privacy Policy. Such changes will take effect from the date of posting of such changes. You agree to review the Privacy Policy every time you use the Website. Your use of the Website and/or the Services offered on or through the Website after any modification to these Privacy Policy are posted will be considered acceptance of those changes by You.

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