privacy policy
privacy policy
GENERAL
The Company understands and respects the importance of your privacy and visitors to our website can be assured that the protection of privacy is given the highest possible priority. The Company only obtains personal information from you when we ask for it and you provide it to us i.e. when you share your personal information for your registration on the Website. Please read on to understand how we use the information you give us before using the Company’s web pages. Please note use of the Company’s web pages and Services is conditional upon you agreeing to be bound by this Privacy Policy
1. Information We Collect
We may collect and process the following types of personal information:
- Information you provide directly: name, email address, phone number, postal code, date of birth, gender, and payment details.
- Information collected automatically: IP address, browser type, device information, visit duration, and pages visited (via cookies or similar technologies).
- Information related to transactions: bookings, service preferences, billing history, and communication records.
Providing personal information is voluntary, but refusal to do so may prevent us from fulfilling your service requests.
2. How We Use Your Information
Your data may be used for the following purposes:
- To manage our contractual relationship with you, including processing bookings and delivering the services you request.
- To confirm or update you about your bookings and notify you of service-related updates via electronic or other means.
- To process legal claims or insurance-related matters in which you are involved.
- To conduct internal research, customer satisfaction surveys, and market analysis.
- To improve the user experience and enhance the quality of our services.
- To comply with legal obligations or respond to legitimate legal requests.
3. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract with you.
- Compliance with legal obligations.
- Our legitimate interests in operating, improving, and marketing our services.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, data will be securely deleted or anonymized.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share it in the following cases:
- With service providers and partners under confidentiality agreements.
- With legal authorities if required by law, regulation, or court order.
- In the event of a company merger, acquisition, or asset sale.
- With your explicit consent for specific purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Analyze site traffic and user behavior.
- Enhance website performance.
- Personalize your experience.
You can manage or disable cookies through your browser settings, but doing so may limit certain features.
7. Data Security
We implement physical, technical, and administrative measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Our employees are trained in data protection and only access personal data when necessary.
However, no online data transmission is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information.
- Correct or update your data.
- Request data deletion or restrict processing.
- Withdraw consent at any time.
- Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at the address provided below.
9. Accuracy of Information
You are responsible for ensuring the accuracy and completeness of the information you provide. We may periodically request updates to ensure that your data remains current.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective upon posting on our website. Continued use of our services after changes are posted implies your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us.